RMP officials want customers to protect themselves from any schemes by being aware of the following facts: “It is important to recognize they will attempt to get as many different cards as possible by telling you the charge didn’t go through.” “ Scammers often ask for payment to be made using a pre-paid gift or credit card,” Lee said. If you tell them you’ve recently made a payment, they may claim a payment was missed or offer to drop the amount you need to pay in order to avoid disconnection.
You are then asked to make a selection and then are transferred to a live person.” “Many of the calls begin with an automated recording stating the call is coming from Rocky Mountain Power/Pacific Power. “The scammers use ‘spoofed’ numbers that show up on the caller ID to disguise their actual phone numbers,” he said. Utah alone was the recipient of 1,000 scam calls last month with fraudsters pressuring the potential victims to pay their bill using a prepaid card, then share the code.
“To date, hundreds of scam calls have been reported targeting both residential and business customers in RMP’s service area of Idaho, Utah and Wyoming.” “ Reports indicate the caller insists the customer is behind on their bill, then demands payment to prevent having their power shut off,” Jason Lee, media relations for RMP, said. Recently, the power company reported they received a significant increase in the number of fraudulent calls from scam artists.
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The group also offers free resources to help people avoid scams, online and elsewhere. Internet fraud and a look at who’s most likely to be victimized are the topics of a new study by AARP.
SALT LAKE CITY – For those that use Rocky Mountain Power (RMP) beware of scammers going after customers’ money.
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